Help

Shipping

When will my order be dispatched?

We pride ourselves on dispatch within 1 business day, and often we will get it out on the day.

When will my shipping cost be charged to my account?

Actual freight and handling charges will be charged at the time of dispatch, and this may vary to the quotation provided in the online ordering system, especially for rurally located customers.

How will my order be delivered?

Items will normally be shipped via Direct Freight for Australian orders; International freight is be organised by the customer.

Customer Care

Need help? We're available by phone or email weekdays 9am – 5pm AEST.

1800 811 598

+61 3 9770 8715

info@kohliving.com.au